“ Unbelievable - they took a potentially bad experience and turned it around completely. Matt Dixon @ Lezzer Lumber State College helped me order a single replacement screen. Unfortunately when it arrived, it was the wrong part number. As it turned out, the fault was at the supplier, not Lezzer Lumber. What happened next really blew me away - enough to make me write this review. Matt first called Andersen and got another on order, letting them know this was not Lezzer's fault. It was going to be there in 2 days, which for me wasn't going to meet my project deadline. Then Matt searched for 15 minutes and was able to locate a screen for me to take that very day. There is more to the store, but I am pleasantly surprised at the level or effort and professionalism that was put forth. Well done Lezzer Lumber
“ Just wanted to drop a quick line and let you know Matt and Julie from the Lezzer Lumber State College store provide some of the best service I have received while at a retail store! Matt especially helped me all summer with a deck project, he was both patient and knowledgeable.
I was asked to call and tell how your driver/delivery crew did, but was told you were not in the office that day. Don Martin and his assistant (sorry, name unkown) arrived within the appointed time slot on April 4th. They were very courteous and placed the windows where I requested them.
Although feeback was not specifically requested for or by this person, I'd like to offer an abundance of appreciation and thanks to Jeff Gibboney from Lezzer Lumber Harrisburg. Upon my inquiry about the Andersen Narroline Conversion kit on the national website, he was in touch with me within 48 hours. Another company that supplies them in the area called 2 weeks later! Jeff was alwasy very responsive and would quickly respond to any questions or concerns via phone or email. Everthing went smoothly from start to finish. I love the new windows. This is the first time I've dealt directly with Lezzer Lumber. It usually has been through a contractor. I surely won't hesitate to call upon Lezzer Lumber in the future.
I have to say, I am extremely pleased with our new kitchen! Bill and Valerie di a great job in helping me pick out everything for our kitchen - from the cabinets to the knobs. They took a great deal of time explaining all of my options.
The Lezzer installer, Bob Swatsworth, did an awesome job with the kitchen. Bob did such a professional job, as always!
Thank you again.
Dear Bob Swatsworth & Andy Wilsoncroft,
Just a quick note to let you know how much we appreciate the fine job you did on our windows and doors last week. The products were exactly what we were expecting and the installation and finishing were done expertly and in a timely fashion. We appreciated your pleasant, mannerly, cooperative and respectful attitudes while in our home and how you cleaned up every day when you were done.
We will be quick to recommend Lezzer's to any of our friends and relatives for their home improvements. Thank you again for an excellent product and home improvement experience.